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DPD additional surcharges

Applies for collection, shop2home and shop2shop accounts:

  • Congestion - £0.75
    London congestion charge postcodes: W1-2, W8, W10-11, EC1-4, WC1-2, SW1, SW3, SW7, SE1, SE11, NW1, EI
  • Fuel surcharge - see here.
    This percentage value will fluctuate monthly and may not be up-to-date. Please check this article for more information. 
  • Carriage surcharge - see here.
    The UK is experiencing a shortage of HGV drivers, a situation that has been compounded by delays in the issuing of HGV driving licences and a number of other factors including Brexit.
  • Non comms handling - £1.75/parcel collection account OR £2.75/parcel S2H account  
    For UK parcels which are incompatible with the DPD automated sortation equipment.
  • Surcharge over size and oversize weight - £21/parcel collection account OR £22/parcel S2H account 
    Applied when parcel exceeds the maximum weight and dimensions described in DPD's Terms and Conditions. If a parcel is too heavy or too large, it must be taken off the automated sorting belt and manually processed, resulting in the additional fee. Max dimensions:
    • Longer than 100cm length

    • Above 30kg weight

    • Width greater than 70cm

    • Height greater than 60cm 


  • Manual handling- £21.00 per parcel 
    A non-standard package allowance can be applied for parcels which fall under any of the below criteria. This list is not exhaustive, always double check the DPD's Terms and Conditions. Charge will apply if the package exceeds 175cm in length and/or 300cm in girth.

Applies for collection accounts only:

  • Nothing to collect - £10.00
    If you schedule a pickup with DPD and there are no goods to collect, or the goods are not available at the specified time or location, then this surcharge will be levied.
  • 3rd and 4th Party collections - £10.00 UK + £12.50 Offshore 
    Collection made from an address other than your agreed collection point. 

To find out more refer the DPD Terms and Conditions

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