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Live Operations / Customer Service
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Dealing with Fleets
Why is the tracking not working?
How do I raise a refund request?
Fleet is not responding to the chat?
What is an SLA?
I need thermal bags for my deliveries?
Where can I find the proof of delivery (POD)?
Why is taking a long time for a driver to be assigned?
National Customer Service Flow
DPD UK - Collections Surcharges
DPD shipping conditions