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How to reduce the number of return jobs

There are few things you can do to reduce the amount of return jobs. Below we have listed few simple actions you can take to make sure all your deliveries will be successfully delivered:

  • ensure that the drop off address is correct and complete with all required information (flat number/name, house number/name, street name and postcode)
    • we recommend using a address validation services such as Google geocoding to verify the address 
  • always include the end-customers phone number on the booking
  • Include any additional drop off details e.g. if the order can be left at the reception or with a neighbour

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