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What is the Orkestro Slack integration?

What is it?
The Orkestro Slack chat integration allows our fleet partners to communicate directly with merchants they work with via Orkestro, improving the experience on both sides.

How does it work?
With the Slack integration messages from Orkestro's platform will stream directly to Slack and vice versa. Please see the flow of chats below.

Merchant reaches out to the fleet:

Fleet reaches out to the merchant:


 Full user guide and instructions on how to activate the integration can be found here

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