Open navigation

What factors affect the cost of a delivery?

There are number of factors that could affect the cost of your deliveries. Please find a list of factors to consider below.

General factors

  • Vehicle Type: The larger the vehicle, the higher the cost of the delivery.

  • Distance: The longer the distance from the pickup point, the higher the cost of the delivery.

  • Location: Some couriers may charge higher or lower for deliveries in certain postcodes. This may be partly due to their availability of drivers and vehicles in specific areas.

  • Service type: Some couriers offer two types of service

    • Direct Service: Drivers must go directly from the pickup to the drop off. Direct service tends to be slightly more expensive, however, is well suited for hot food delivery.

    • Standard Service: Drivers can make multiple picks up and drop offs along their route. Standard service tends to be cheaper than direct service and is well suited for ambient goods.

Additional charges

  • Waiting Time: A driver waiting at the pickup or drop off location may incur charges. Waiting time charges vary by courier.

  • Cancellation Charges: Once a driver has been assigned to fulfil an order, a cancellation fee will be charged if the delivery is canceled. Cancellation charges will also vary from one courier to another.


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.