To request a refund, follow these steps:
• Go to the Orkestro Dashboard
• Open the order you want a refund for
• Click the ‘Fleets’ tab
• Select the ‘Request Refund’ icon
Order was picked up but never delivered?
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About Orkestro
- Get started
- Orkestro Partners
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Navigating the Orkestro Platform
- Managing your stores
- Managing your users
- Managing your fleets
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Manage your dispatching
- Apply connected fleets settings to multiple stores or merchants
- Apply dispatching settings to multiple stores or merchants
- Set up dispatching rules for your orders
- Set up distance and basket value thresholds
- Disable or remove specific vehicles or fleet services from your dispatching rules
- Prioritise your fleets through autodispatching
- Change your priority fleet
- Managing your orders
- Personalizing your orders
- Managing your tickets
- Managing your Orkestro account
- Billing
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Live Operations / Customer Service
- Dealing with Fleets
- Dealing with Orkestro
- Dealing with Drivers
- Troubleshoot
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Integrations
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E-commerce integrations
- How do I get set up with one of Orkestro’s integrated e-commerce partners?
- How do I set up a bespoke integration with Orkestro?
- How do I refer my e-commerce partner to integrate with Orkestro?
- What types of integrations are possible with Orkestro?
- How do I request sandbox access?
- Recommended criteria for QA testing
- How do I test the callbacks in the Sandbox environment?
- Which endpoint should I point my calls to?
- How do you geocode an address?
- How to switch on the Zapiet integration
- Best practices to set up Zapiet connected to Orkestro
- Fleet integrations
- Best practices
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E-commerce integrations