About Orkestro
- Get started
- Orkestro Partners
  - Orkestro's e-commerce partners
  - Orkestro's courier partners
Navigating the Orkestro Platform
- Managing your stores
- Managing your users
- Managing your fleets
- Manage your dispatching
- Managing your orders
- Personalizing your orders
- Managing your tickets
  - Submit a support ticket
  - Create your own ticketing portal to manage your tickets
- Managing your Orkestro account
  - Close or deactivate your Orkestro account
  - Reopen or reactivate your Orkestro account
Billing
- Charges
  - What factors affect the cost of a delivery?
  - How does direct billing work?
- Refunds
  - How do I contest charges in an invoice?
  - How do I request a refund?
Live Operations / Customer Service
Integrations

How do I chat with Orkestro Support?

Orkestro Support

Modified on: Tue, 7 Mar, 2023 at 1:26 PM

Live Chat

To obtain assistance from the Orkestro Support team, please click on the Chat Icon situated at the bottom right of this page. Our Live Support is accessible on weekdays from 7:30 am to 10:30 pm, as well as on weekends, from 10:00 am to 7:00 pm, including bank holidays.

Support Ticket

You can also create a ticket for our Support team via this ticket link.